These terms of use govern your use of our site. Please read these terms in full before you use this Website. If you do not accept these terms of use, please do not use this website. Your continued use of this site confirms your acceptance of these terms.

Website Access
It is not necessary to register with us in order to use most parts of this website.

Use of Website
This website may be used for your own private purposes and in accordance with these terms of use.

You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.

Site Uptime
All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

Visitor Provided Material
Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy policy

When using this website you shall not post or send to or from this website any material:

– for which you have not obtained all necessary consents;
– that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
– which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

Links To & From Other Websites
Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.

Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
– you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
– you do not misrepresent your relationship with this website; and
– the website from which you link to this Website does not contain offensive or otherwise  controversial content or, content that infringes any intellectual property rights or other rights of a third party.
– By linking to this website in breach of the above clause you shall indemnify us for any loss or damage suffered to this website as a result of such linking.

Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and/or up to date.

All material contained on this website is provided without any or warranty of any kind. You use the material on this Website at your own discretion.

Exclusion of Liability
We do not accept liability for any loss or damage that you suffer as a result of using this website.

Nothing in these Terms of Use shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

Law & Jurisdiction
These terms of use are governed by English law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of England and Wales.


We occasionally run competitions across our website and social media platforms – for competitions Terms and conditions 

Our Details
Sues Pet Care Service
Donative Farm Cottage, Linden Lane, Warton, Tamworth, Staffordshire, B79 0JR|
Tel: 01827 894576 Mob: 07816 982611
Email: info@suespetcareservices.co.uk


Privacy Policy

This policy explains how we collect information about our customers and potential customers, what we use the information about you for, the basis on which we collect it and your rights.

The information we hold is collected and managed by Sues Pet Care Services.

We collects your information from: face to face meetings, website registration forms, telephone requests, website booking options, referrals/data provided by our pet care deliverers, details on pet sitter plus and transactions with us. We may also collect information provided by third party introducers.

Sues Pet Care Services oversees all of the data management to ensure that compliance with this policy and the data protection rules.  The data which is collected and managed is held for Sues Pet Care Services and its franchisees.  This policy applies to the franchisees on the same basis it does to Sues Pet Care Services.  A full list of the franchisees is available at www.suespetcareservice.co.uk.

Sues Pet Care Services are a dog walking and pet care services around Tamworth and designated areas and we only use your personal information for these purposes.  We do not provide your data to any third parties for them to use other than the purposes of our business or when legally required to do so.  We do provide personal data to our pet walking and pet care service deliverers as described in this policy.

The personal information we collect and hold are:

Website data: our website will collect your name, address, email address and phone numbers for the purposes of an enquiry and future marketing.

Direct data:  we will collect any of the information collected on our website which was not provided, and details of your requirements and pets.

How we use and disclosure personal information

We and third parties may use your personal data for the following the purposes:

  • providing you with our services, which may be for the purposes of dog walking, pet sitting, home boarding or our other pet care services;
  • to allow you to make bookings with us – which is part of our services;
  • to create an account for you to obtain information and updates from us, – you agree to this as part of our services or your request for updates from us;
  • providing and administering the services we provide for you – this is part of the provision of the contract to you;
  • providing you with information about promotions and products and services we offer – if you have consented to receive such information and not opted out – see below.
  • We will use your data in providing any services you purchase through us or about which you are interested.  The way in which we deliver services is that we introduce you to the person who will provide the service to you.  This person is an independent contractor and you will have an agreement with them and with us.  We may share your information with the person providing the services and with third parties where necessary to provide the service.  This information is all used so we can carry out or obligations or rights under contracts with you, to provide our services or to update you about our services or promotions.

The person providing your service will also hold your personal information for the purposes of the contract you have with them to deliver the service for you.  They will have details of your name, address, pet and services from us.  Any other information you provide to them they should confirm how this is held.

We use your personal information when providing services to:

  • provide our services;
  • deal with any queries you may have;
  • meet any requirements from NarpsUK;
  • meet any regulatory requirements– this is a legal obligation on us.
  • Where we process your data, it is subject to our strict internal policy requirements as well as the Data Protection regulations.

The basis on which we hold and process your information is either because –

  • you have a contract with us or are considering entering into a contract with us;
  • we have a legitimate interest in holding and processing your information, this may be because you a contact of someone to whom we are providing services to or because you have previously used our services to keep you updated about our services or promotions;
  • you have consented to our using your information.

How long will we hold your personal information

  • We will hold the personal information we use to meet the requirements of our agreements with you (or bookings with us), for the period of those agreements and any further period afterwards that we need for regulatory or other legal reasons (such as to defend any claims).  This may mean that we will hold information for six years after we provide services.  We will remove any personal information we do not need when we no longer need it.
  • Where we have personal information which you have consented for us to use we will hold it for the period the consent remains in force and any other period we need for regulatory or other legal reasons.  You may remove your consent at any time.
  • We will delete any information about you we no longer need.  Please see below in relation to your rights to have data erased, rectified or for you to access it and for you to object to any processing or to transfer it.

Your Rights

You have a number of rights in relation to your personal information.  These are –

  • The right to confirm if we are using data about you and to access details about what we are using and how;
  • The right to lodge a complaint with the Information Commissioners Office;
  • The right to request we rectify any inaccurate data corrected or to have data which is incomplete for the purpose we hold it completed;
  • The right to be forgotten. Which is the right to ask us to delete information about you and if it is appropriate to do so we will do so;
  • The right to restrict what we do with data in specific circumstances, including where the accuracy of the data is contested, processing is unlawful but you do not want us to erase the data or if we only need the data to meet legal requirements;
  • The right to receive the data we hold about you in a format you can use to transfer the data electronically elsewhere.
  • You are also able to withdraw any consent you have provided for use to use your data at any time.  This is opting out and the process is set out below.


Opting Out

You can opt out by unsubscribing from any communication you receive from us or sending an email to info@suespetcareservices.co.uk



Your privacy and data protection is very important to us and we comply with all aspects of the Data Protection legislation and ensure that any third parties we engage do so. You can find out more about your rights to data from the Information Commissioners Office.

Some data processing may occur in other parts of the European Union (“EU”) or outside of the EU. Wherever data is processed your rights under the Data Protection Regulations will be met and we will ensure that any agreement to process your data ensures this and give you rights in the unlikely event of any security breach.


Contact Us

If you have any enquiry relating to your personal information, you can do so by sending an e-mail to us at info@suespetcareservices.co.uk.

(Please note that because of the insecure nature of emails we cannot accept any responsibility for data lost or intercepted in transit.)

Or write to us at:

Donative Farm Cottage, Linden Lane, Warton, Tamworth, Staffordshire, B79 0JR|

Or telephone us on:

Tel: 01827 894576 Mob: 07816 982611